Ivan Stegic is the founder and CEO of TEN7, a Minneapolis-based technology studio specializing in Drupal, with a mission to Make Things That Matter.
In this episode, we talk about one of the most essential people skills and/or leadership traits of the current era – empathy. We start off by defining what it means to lead with empathy and how to display empathy towards external stakeholders – user, customers, clients, etc.
In the second part, we focus on empathy for internal stakeholders, so, the employees that actually interact with and create experiences for the first group. Ivan closes with some of his first-hand tips from the 15 years of leading TEN7.
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